Title Program Float Coordinator – Community and Transitional Housing Program
Location Calgary, AB
Job Information

Position Title: Program Float Coordinator – Community and Transitional Housing Programs 

Job Type: Full-Time  

Hours of Work: 35 hours per week with flexibility;Tuesday to Thursday: 9 am to 4 pm; Friday & Saturday – 11am to 7 pm 

  • This provides coverage during peak hours in the programs, as well as enable activity coverage and coverage on the days that the evening Team Lead is off.  

Position Overview: Reporting to the Senior Team Lead, the Float Coordinator is responsible for supporting clients and staff by working in the Supportive Living group homes, Miner program coverage, as well as possible coverage in Street Outreach Stabilization (SOS) and Apartment Programs when required.  

The Float Coordinator: responsible for covering and supporting the homes during peak client activity hour. This will support staff with the increase in client acuity. The Float will also cross over into other AHS programs, specifically when coverage is required. This role delivers an excellence in standard of care while providing positive, compassionate service and problem-solving skills to help assist clients’ needs.   

This position will float from home-to-home based on the needs of the programs and the acuity of the clients. 

You have worked in the mental health field for over five (5) years and have a deep commitment to and understanding of the recovery model. You demonstrate deep respect not only for clients but for the teams you support, your peers and community partners.  


  • Bachelors’ Degree in Social Work (BSW) or Bachelor’s in Psychology or recognized human services area.  
  •  Training at Diploma level with five (5) years of experience.
  • Must be able to work flexible shifts and available to work some evenings and weekends.
  • Experienced working with persons with a diagnosed mental illness, and substance use/abuse issues preferably in a skill development or residential environment and have a deep commitment to and understanding of the recovery of philosophy of call.
  • A reliable, working vehicle and active driver’s license is required.  

Client Service Responsibilities: 

  • Float from home-to-home based on the needs of the programs and clients’ supports as required. 
  • Supports new clients with intake and transition into the group home environment. 
  • Support staff and clients with intake, service planning, and discharge planning. 
  • Provides Education and support regarding Substance Related and Addictive Disorders. 
  • Transporting clients to appointments as required.  
  • Have a good working knowledge of the clients in all five homes but will not maintain a regular caseload.  
  • Be able to cover a day shift if there is no relief staff available, as required.  
  • Represent CMHA on appropriate committees as required. 
  • Provide ongoing research on areas relevant to recovery framework with respect to suicide supports, trauma informed work, and mental health conditions and addictions.  

Team Responsibilities:  

  • To work collaboratively with team members in the Post Discharge and Supportive Living (Group Homes) program. 
  • To adhere to the definition and guiding principles of the Team Model. 
  •  To promote the principles of diversity and equity in all work-related duties, wherever applicable.  

Skills & Personal Attributes: 

  • Need to have a good knowledge of the city’s resources and supports to better support the client and program with day programming and goal setting. 
  • Approachable, accessible and facilitates cooperation.  
  • Able to engage in active listening and provide/accept constructive feedback.
  • Effective conflict resolution, problem-solving and decision-making skills.
  • Works effectively in a team environment.
  • Recognizes and adheres to professional boundaries.
  • Able to represent self and the agency in a professional manner.  
  • You demonstrate deep respect not only for clients but for the teams you support, your peers and community partners. 

Qualified applicants should click on Apply Now link below this posting to complete the Application Online Form along with uploading your cover letter and your resume to Human Resources Calgary at hr@cmha.calgary.ab.ca.

Thank you for your interest. While we appreciate all the submitted applications, we will only contact the candidates considered for this position.

There is no official close date for this position.  We will post this position until suitable candidate is selected.

** Successful applicants will be required to provide proof of education credentials upon hire and complete a criminal record check. **

Canadian Mental Health Association (CMHA) – Calgary Region is part of Canada’s most established national mental health organizations. CMHA facilitates access to resources people require to maintain and improve mental health and community integration, build resilience and support recovery from mental illness and addiction.

In return for your commitment: CMHA offers their employees a competitive salary, work/life balance, career planning as well as professional development opportunities. Come and work with other amazing individuals that are as committed to helping, learning and growing as you are!

Apply Now