Canadian Mental Health Association (CMHA) – Calgary Region is working to continuously improve based on feedback received by individuals who have participated in our programs/services. Collection of information from the Client Experience Surveys will be used for the purpose of program evaluation and planning. All feedback provided through the Client Experience Survey is anonymous – we are not asking for your name. Data will be aggregated, which means, the collective information will not allow for individual identification.

Click here to access the Client Experience Survey. 

CMHA – Calgary Region will collect, use, and disclose information about you for the following purposes:

  • Collect information to best identify how to improve our services/practices;
  • Data used to identify formal and informal education preparation.

The information is collected under the authority of Alberta’s Freedom of Information and Protection of Privacy Act (FOIP), Section 33(c). For more information on FOIP, visit their website: http://www.servicealberta.ca/foip/.

Thank you for taking our survey. Your response is very important to us.

Survey items adapted from the Client Experience Survey developed by Addiction and Mental Health Services – AHS, Calgary Zone (client.engagement@albertahealthservices.ca).

There is also an option to complete a manual version of the survey, by contacting our Outcomes Measurement and Reporting (OMR) Coordinator at outcomes@cmha.calgary.ab.ca or 403-297-1726. All manual surveys will be returned to our OMR Coordinator to be included with other feedback received.