POSITION TITLE: Supportive Living Coordinator
PROGRAM: Operations – Supportive Living (Group Homes)
POSITION TYPE: Permanent Full-time
HOURS OF WORK: 38 hours per week, Sunday-Wednesday 10:00pm-7:30am (awake, overnight)
POSITION SUMMARY: The Coordinator plays a crucial role as the first point-of-contact, providing information and support, as individuals embark on their wellness journey. This role delivers an excellence in standard of care, while providing positive, compassionate service and problem-solving skills, to help assist clients’ needs.
REPORTS TO: Team Lead, Supportive Living
KEY SERVICE RESPONSIBILITIES AND SPECIFIC ACCOUNTABILITIES
- Be aware and responsive of client needs, offering support as needed throughout the night, which may include medication supports.
- Observation, regular monitoring, and provision of necessary supports as needed.
- Responding to emergency situations, deescalating situations, problem solving, and connecting with various stakeholders as needed, etc.
- Working within the direction of the clinical team to support the needs of the clients.
- Administrative and household related tasks (checking medication supply).
- The development and review, in conjunction with the client and their support team, of a Service Plan, that includes measurable goals, designed to enhance/maintain independent living skills.
- To liaise with community partners on a regular basis, to ensure collaborative efforts in assisting clients to meet their personal goals.
- To assist clients in establishing peer, family, and community support networks.
- To provide clients with consultation and supportive counseling in the event of an emergent or crisis situation.
- To advocate for clients when necessary and to ensure they receive adequate care, treatment services, and information from the community and CMHA.
- To facilitate a cooperative living environment through the use of regularly scheduled community/house meetings, and individual interventions when necessary.
- To maintain effective written and verbal communication systems necessary for client service delivery and program functioning.
- Other duties as required.
ADDITIONAL TEAM RESPONSIBILITIES AND COMPETENCIES
- You demonstrate deep respect not only for clients but for the teams you support, your peers and community partners.
- An interest in lifelong learning along with empathy and insight.
- Flexible and adaptable.
- High level of initiative and self-motivation.
- Sound judgement and the ability to work independently and as part of a team.
QUALIFICATIONS AND SKILLS
- Minimum education – Bachelor of Social Work (BSW) or Bachelor in Psychology or recognized diploma or undergraduate degree in a human services area and equivalent experience may be considered.
- At least two (2) years of experience working with persons with a diagnosed mental health condition, preferably in a skill development or residential environment.
- Experience working with individuals with substance abuse issues is an asset.
- You have worked in the mental health field for over two years and have a deep commitment to and understanding of the recovery model.
- Current Applied Suicide Intervention Skills (ASIST) certification.
- Current First Aid and CPR certifications.
- Must be able to work flexible shifts.
- Valid driver’s license and a vehicle.
The COVID-19 vaccination is a job requirement and a condition of employment. Offers of employment will be conditional upon proof of full immunization against COVID-19 with a Health Canada approved vaccine, prior to the candidates’ start date.
Application closing date: The posting will remain active on the website until the position is filled.
Candidates meeting the above criteria who wish to apply for this exciting opportunity should email their cover letter and resume to Human Resources at email@example.com.
We thank all applicants for their interest, however, only those considered for an interview will be contacted.