Looking for Help?

Immediate Assistance

If you cannot find someone you trust who is willing to support you, dial a crisis line right away (all crisis lines are confidential). If this is an emergency, please dial 911 — help is out there.

9-8-8 Suicide Crisis Helpline Available by phone or text at anytime, any day, if you or someone you know is thinking about suicide.

  • Phone or Text: 9-8-8 (available 24 hours a day, 7 days a week, 365 days of the year)

Distress Centre (free 24/7 crisis line) Open 24 hours a day, 7 days a week, 365 days. When you make a call to the Distress Centre, you will always get an answer, an open mind and a caring ear.

  • Hours of Operation (Online): An online chat is available 24/7
  • Email: help@distresscentre.com (responds within 24 – 48 hours)
  • Phone or Text: 403-266-HELP (4357)

Addiction Helpline The Addiction Helpline operates 24 hours a day, 7 days a weeks and is available for all Albertans. The confidential services provides support for alcohol, tobacco, other drugs and gambling and information and referral to services.

  • Phone: 1-866-332-2322

Non-Urgent Help

Access Mental Health Access Mental Health is a non-urgent service providing information, consultation, and referrals for individuals with addiction and/or mental health concerns. Mental health clinicians complete a clinical interview over the telephone to assess the individuals’ needs. Mental Health Clinicians are familiar with both Alberta Health Services and community-based programs and will explore all options in order to refer individuals to the most appropriate resources.

  • Hours of Operations: Monday to Friday 8 am – 5 pm
  • Phone: 403-943-1500

Access Addiction and Mental Health A telephone line for clients in central, northern and southern Alberta, who will benefit from guidance in finding the most appropriate mental health, addictions and/or recovery services and resources.

  • Hours of Operation: Monday to Friday 8:30 am – 4:30 pm
  • Phone:  1-888-594-0211

211 Alberta A free, confidential, multilingual and available service that is provided 24 hours a day, 365 days a year. Dialing 211 offers access to a network of community, social and government-based services. Calls are answered by professional information and referral specialists who are trained to assess caller needs and refer calls to the most appropriate resources.

  • Phone: 211

811 Health Link Alberta If you have a health concern, call Health Link by dialing 811 for quick and easy advice from a registered nurse. You will have 24/7 help in more than 200 languages. They will ask questions, assess symptoms and determine the best care for you.

  • Phone: 811

Drop-In Counselling

These services offer walk-in counselling and support services. No need for an appointment. Just show up.

Woods Homes Eastside Family Centre provides counselling and therapy services for young people, couples, and families with mental health needs. 

  • Eastside address: 255, 295 36 Street NE (Northgate mall)
  • Online chat: The online chat is available 7 days a week from 9 am – 10 pm. Click here.
  • Text: 587-315-5000 (9 am – 10 pm)
  • Phone: 403-299-9699 or 1-800-563-6106
  • Eastside services are also available at 3 library locations in Calgary, including Central, Crowfoot, and Shawnessy. Click here for hours and addresses.
  • Visit www.woodshomes.ca for further information

South Calgary Health Centre No-fee, single session, walk-in counselling. This is an urgent care facility for non-life threatening health issues and mental health care.

  • Hours of Operation: 8 am  10 pm
  • Address: 31 Sunpark Plaza SE
  • Phone: 403-943-9300

Distress Centre Calgary Free, short-term counselling services for individuals, couples and families. The Distress Centre has many highly trained volunteers and professional staff on hand for their 24/7 crisis line if you’re in need of a person to talk to privately.

  • Hours of Operation (Online): The online chat is available Monday to Friday from 3 pm – 10 pm and Saturday to Sunday from 12 pm – 10 pm
  • Address: Suite 500, 999 8th Street SW
  • Phone: 403-266-HELP (4357) 

Peer Support

Canadian Mental Health Association – Calgary Region Our Peer Support service provides the opportunity for anyone – individual, family member, or professional – to speak with someone with lived experiences of mental health or substance use concerns. By engaging with our Peer Support Workers, you can make a connection with someone with lived experience, increase your sense of engagement and belonging, and move through your recovery journey to develop skills and build resiliency.

You can schedule a virtual or in-person appointment with a Peer Support Worker. Appointments are available on Mondays and Fridays via phone or Zoom and Tuesdays to Thursdays in-person.

Calgary Counselling Centre Calgary Counselling Centre is committed to providing compassionate, professional and affordable counselling services to Calgarians. Through counselling and group programs, the Centre helps individuals, couples, parents, families and youth resolve emotional and social programs. In-take can be done on the phone, online or through walk-in. Counselling fees are determined on a sliding fee scale. There is no waitlist. Upon completion of your intake form you will receive a call to set-up an appointment within 3 to 5 business days.

  • Operational Hours: Monday to Thursday 8:30 am – 7:30 pm, Friday 8:30 am – 5 pm, Saturday 9 am – 4 pm. The Call Centre is available for counselling registrations Monday to Friday 9 am – 4 pm or online 24 hours a day
  • Address: Suite 1000, 105 — 12 Avenue SE
  • Phone: 833-827-4229

Distress Centre Calgary Free, short-term counselling services for individuals, couples and families. The Distress Centre has many highly trained volunteers and professional staff on hand for their 24/7 crisis line if you’re in need of a person to talk to privately.

  • Hours of Operation (Online): The online chat is available Monday to Friday from 3 pm – 10 pm and Saturday to Sunday from 12 pm – 10 pm
  • Address: Suite 500, 999 8th Street SW
  • Phone: 403-266-HELP (4357)

Anxiety Canada A leader in developing free online, self-help, and evidence-based resources on anxiety. A registered charity and non-profit organization, Anxiety Canada was established more than twenty years ago to raise awareness about anxiety, and to support access to proven resources and treatment.

  • Address: 811 – 402 West Pender Street, Vancouver BC
  • Phone: 604-620-0744

Calgary Housing

The SORCe The Safe Communities Opportunity and Resource Centre (SORCe) is a multi-agency collaborative that connects people experiencing homelessness, or those at imminent risk of homelessness, to programs and services that can help to address the barriers to stable housing.

  • Operational Hours: The SORCe is open Monday to Friday from 9 am 12 pm and 1 pm –  4 pm
  • Address: 316 – 7th Avenue SE (City Hall LRY Platform)
  • Phone: 587-779-5015

Calgary Housing Company (CHC) CHC is a City of Calgary owned corporation providing safe and affordable housing solutions to citizens of Calgary. CHC operates and manages over 10,000 subsidized and affordable housing units and has a variety of housing options for low-income households including duplexes, townhouses and high-rise apartments. The City of Calgary works with its citizen, governmental, non-profit, and private sector partners to create affordable housing solutions.

  • Operational Hours: All locations are open Monday to Friday (except statutory holidays) from 8 am – 4 pm
  • Phone: 586-390-1200 (for all locations)

West District Office: Braithwaite Boyle Centre, 1701 Centre Street NW
East District Office: 3rd Floor Marlborough Mall Professional Building, #320, 433 Marlborough Way NE
South District Office: Glenmore & Centre Shopping Centre, #18, 6624 Centre Street SE


Addiction

Addiction Helpline The Addiction Helpline operates 24 hours a day, 7 days a weeks and is available for all Albertans. The confidential services provides support for alcohol, tobacco, other drugs and gambling and information and referral to services.

  • Phone: 1-866-332-2322

Indigenous

Alberta Health Services Indigenous Health Program The Indigenous Health Program partners with Indigenous peoples, communities and key stakeholders to provide accessible, culturally appropriate health services for First Nations, Métis and Inuit people in Alberta.

Hope for Wellness Helpline Offers 24/7 counselling and crisis intervention for Indigenous peoples across Canada.


Multicultural Services

Action Dignity (previously Ethno-Cultural Council of Calgary) This organization facilitates the collective voice of Calgary’s ethno-cultural communities towards full civic participation and integration through collaborative action.

  • Address: 915 – 33 Street NE
  • Phone: 403-263-9900

Calgary Immigrant Women’s Association The CIWA is a culturally diverse settlement agency that recognizes, responds to, and focuses on the unique concerns and needs of immigrant and refugee women, girls and their families.

  • Address: #200, 138 – 4 Avenue SE
  • Phone: 403-263-4414

Centre for Refugee Resilience This program supports immigrants, refugees, and their families after trauma. They embrace strengths-based, holistic practices that recognize and build on inherent resilience. Centre for Refugee Resilience offers accessible, culturally-appropriate services that address trauma. 

  • Address: #5, 1111 – 11 Avenue SW
  • Phone: 403-290-5466

Gateway Calgary A collaboration among organizations to better serve and support newcomers who choose to make Alberta their new home.

  • Address: #1200, 910 – 7th Avenue SW
  • Phone: 403-265-1120

Educational Resources

Mental Health and Sport Resource Hub The Coaching Association of Canada’s (CAC) Mental Health and Sport Resource Hub is a free, online portal of mental health resources from subject matter experts. New resources will be added regularly and will include eLearning modules, infographics, activities, research papers, videos, and workshops on various topics related to mental health. The goal is to empower and equip coaches and sport leaders with educational resources to increase their mental health literacy, both with a focus on self-care and supporting their sport participants.