The Canadian Mental Health Association offers a Peer Support service that provides the opportunity for anyone – individual, family member or professional – looking for a connection with others, who is new to the mental health and/or addiction community, looking for information about a mental health diagnosis, or the chance to speak with someone with lived experience.

Our Welcome Centre is now open for one-on-one peer support on Wednesdays from 10 am – 2 pm. Peer Support program services can still be accessed over the phone at 403-297-1402 or through email at peer@cmha.calgary.ab.ca. The emails and phone calls will be responded to in a timely manner based on volume received between the hours of 11 am – 3 pm on Mondays, Wednesday, Thursdays, and Fridays, and 1 pm – 7 pm on Tuesdays. Our Counselling program for Suicide Bereavement and Family Support is still available. Please contact us at 403-297-1708 or counsellingintake@cmha.calgary.ab.ca

During this time, the following organizations may be closed or offer different services. Please contact them directly for up-to-date information.

If you cannot find someone you trust who is willing to support you, dial a crisis line right away (all crisis lines are confidential). If this is an emergency, please dial 911. Help is out there.

  • Distress Centre (free 24/7 crisis line) Open 24 hours a day, 7 days a week, 365 days. When you make a call to the Distress Centre, you will always get an answer, an open mind and a caring ear. Hours of Operation (Online): An online chat is available from 5 pm – 10 pm daily Email: help@distresscentre.com (responds within 24 – 48 hours) Phone: 403-266-HELP (4357) or 403-543-1967 (for the hearing impaired)
  • Canadian Mental Health Association Our Welcome Centre is now open for one-on-one peer support on Wednesdays from 10 am – 2 pm. During COVID-19, our Peer Support program services can still be accessed over the phone at 403-297-1402 or through email at peer@cmha.calgary.ab.ca. The emails and phone calls will be responded to in a timely manner based on volume received between the hours of 11 am – 3 pm on Mondays, Wednesday, Thursdays, and Fridays, and 1 pm – 7 pm on Tuesdays. Our Peer Support service provides the opportunity for anyone — individual, family member or professional — looking for a connection with others, who is new to the mental health and/or addiction community, looking for information about a mental health diagnosis, or the chance to speak with someone with lived experience. Email: peer@cmha.calgary.ab.ca Phone: 403-297-1402
  • Access Mental Health Access Mental Health is a non-urgent service providing information, consultation, and referrals for individuals with addiction and/or mental health concerns. Mental Health Clinicians complete a clinical interview over the telephone to assess the individuals’ needs. Mental Health Clinicians are familiar with both Alberta Health Services and community-based programs and will explore all options in order to refer individuals to the most appropriate resources. Hours of Operations: Monday to Friday 8 am – 5 pm Phone: 403-943-1500
  • 211 Alberta A free, confidential, multilingual and available service that is provided 24 hours a day, 365 days a year. Dialing 211 offers access to a network of community, social and government-based services. Calls are answered by professional information and referral specialists who are trained to assess caller needs and refer calls to the most appropriate resources. Phone: 211
  • 811 Health Link Alberta If you have a health concern, call Health Link by dialing 811 for quick and easy advice from a registered nurse. You will have 24/7 help in more than 200 languages. They will ask questions, assess symptoms and determine the best care for you. Phone: 811

These services offer walk-in counselling and support services. No need for an appointment. Just show up.

  • Woods Homes Eastside Family Centre Provides no-fee, walk-in counselling for youth and families for assistance with mental health needs. Hours of Operation (Online): The online chat is available 7 days a week from 9 am – 10 pm Address: 805 37 Street NW (for more locations, please visit the website) Text: 403-299-9699 Phone: 403-270-1718
  • South Calgary Health Centre No-fee, single session, walk-in counselling. This is an urgent care facility for non-life threatening health issues and mental health care. Hours of Operation: 8 am – 10 pm Address: 31 Sunpark Plaza SE Phone: 403-943-9300
  • Distress Centre Calgary Free, short-term counselling services for individuals, couples and families. The Distress Centre has many highly trained volunteers and professional staff on hand for their 24/7 crisis line if you’re in need of a person to talk to privately. Hours of Operation (Online): The online chat is available Monday to Friday from 3 pm – 10 pm and Saturday to Sunday from 12 pm – 10 pm Address: Suite 500, 999 8th Street SW Phone: 403-266-HELP (4357) *The main office is currently closed due to the COVID-19 pandemic. All services are still available by phone and online*
  • Canadian Mental Health Association Our Welcome Centre is now open for one-on-one peer support on Wednesdays from 10 am – 2 pm. During COVID-19, our Peer Support program services can still be accessed over the phone at 403-297-1402 or through email at peer@cmha.calgary.ab.ca. The emails and phone calls will be responded to in a timely manner based on volume received between the hours of 11 am – 3 pm on Mondays, Wednesday, Thursdays, and Fridays, and 1 pm – 7 pm on Tuesdays. Our Peer Support service provides the opportunity for anyone — individual, family member or professional — looking for a connection with others, who is new to the mental health and/or addiction community, looking for information about a mental health diagnosis, or the chance to speak with someone with lived experience. Email: peer@cmha.calgary.ab.ca Phone: 403-297-1402
  • Calgary Counselling Centre Calgary Counselling Centre is committed to providing compassionate, professional and affordable counselling services to Calgarians. Through counselling and group programs, the Centre helps individuals, couples, parents, families and youth resolve emotional and social programs. In-take can be done on the phone, online or through walk-in. Counselling fees are determined on a sliding fee scale. There is no waitlist. Upon completion of your intake form you will receive a call to set-up an appointment within 3 to 5 business days. Operational Hours: Monday to Thursday 8:30 am – 7:30 pm, Friday 8:30 am – 5 pm, Saturday 9 am – 4 pm. The Call Centre is available for counselling registrations Monday to Friday 9 am – 4 pm or online 24 hours a day Address: Suite 1000, 105 — 12 Avenue SE Phone: 833-827-4229
  • Distress Centre Calgary Free, short-term counselling services for individuals, couples and families. The Distress Centre has many highly trained volunteers and professional staff on hand for their 24/7 crisis line if you’re in need of a person to talk to privately. Hours of Operation (Online): The online chat is available Monday to Friday from 3 pm – 10 pm and Saturday to Sunday from 12 pm – 10 pm Address: Suite 500, 999 8th Street SW Phone: 403-266-HELP (4357) *The main office is currently closed due to the COVID-19 pandemic. All services are still available by phone and online*
  • Anxiety Canada A leader in developing free online, self-help, and evidence-based resources on anxiety. A registered charity and non-profit organization, Anxiety Canada was established more than twenty years ago to raise awareness about anxiety, and to support access to proven resources and treatment. Address: 811 402 West Pender Street, Vancouver BC Phone: 604-620-0744

CMHA is not a referral source for housing. To be referred for housing in Calgary, please contact one of the following agencies:

  • The SORCe The Safe Communities Opportunity and Resource Centre (SORCe) is a multi-agency collaborative that connects people experiencing homelessness, or those at imminent risk of homelessness, to programs and services that can help to address the barriers to stable housing. Operational Hours: The SORCe is open Monday to Thursday from 9 am 4:15 pm and Friday 9 am –  3:15 pm Address: 316 – 7th Avenue SE (City Hall LRY Platform) Phone: 587-779-5015
  • Calgary Housing Company (CHC) CHC is a City of Calgary owned corporation providing safe and affordable housing solutions to citizens of Calgary. CHC operates and manages over 10,000 subsidized and affordable housing units and has a variety of housing options for low-income households including duplexes, townhouses and high-rise apartments. The City of Calgary works with its citizen, governmental, non-profit, and private sector partners to create affordable housing solutions. Operational Hours: All locations are open Monday to Friday (except statutory holidays) from 8 am 4 pm Phone: 586-390-1200 (for all locations)
    • West District Office: Braithwaite Boyle Centre, 1701 Centre Street NW
    • East District Office: 3rd Floor Marlborough Mall Professional Building, #320, 433 Marlborough Way NE 
    • South District Office: Glenmore & Centre Shopping Centre, #18, 6624 Centre Street SE
  • Addiction Helpline The Addiction Helpline operates 24 hours a day, 7 days a weeks and is available for all Albertans. The confidential services provides support for alcohol, tobacco, other drugs and gambling and information and referral to services. Phone: 1-866-332-2322
  • Action Dignity (previously Ethno-Cultural Council of Calgary) This organization facilitates the collective voice of Calgary’s ethno-cultural communities towards full civic participation and integration through collaborative action. Address: 915 – 33 Street NE Phone: 403-263-9900
  • Calgary Immigrant Women’s Association The CIWA is a culturally diverse settlement agency that recognizes, responds to, and focuses on the unique concerns and needs of immigrant and refugee women, girls and their families. Address: #200, 138 – 4 Avenue SE Phone: 403-263-4414
  • Centre for Refugee Resilience This program supports immigrants, refugees, and their families after trauma. They embrace strengths-based, holistic practices that recognize and build on inherent resilience. Centre for Refugee Resilience offers accessible, culturally-appropriate services that address trauma. Address: #5, 1111 11 Avenue SW Phone: 403-290-5466

Reach out for help

Contact the Canadian Mental Health Association – Calgary Region for more information at 403-297-1700 or email: info@cmha.calgary.ab.ca.