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The Canadian Mental Health Association offers a Peer Support service that provides the opportunity for anyone – individual, family member or professional – looking for a connection with others, who is new to the mental health and/or addiction community, looking for information about a mental health diagnosis, or the chance to speak with someone with lived experience.
Effective immediately, CMHA Calgary main office is completely closed due to the COVID-19 pandemic. All non-critical programming is suspended until further notice. Check our website (www.cmha.calgary.ab.ca) or social media channels (@cmhacalgary) for further updates. Our Peer Support Line Contact our peers at 403-297-1402 or firstname.lastname@example.org
During this time, the following organizations may be closed or offer different services. Please contact them directly for up-to-date information.
If you cannot find someone you trust who is willing to support you, dial a crisis line right away (all crisis lines are confidential). If this is an emergency, please dial 911. Help is out there.
- Distress Centre (free 24/7 crisis line) 403-266-HELP (4357) TTY (for the hearing impaired) 403-543-1967 Open 24 hours a day, 7 days a week, 365 days. When you make a call to the Distress Centre, you will always get an answer, an open mind and a caring ear. An online chat is available from 5 p.m. – 10 p.m. daily. Emails (email@example.com) are responded to within 24 – 48 hours, so call the crisis line if it is urgent.
- Canadian Mental Health Association 403-297-1402 Suite #105, 1040 – 7 Ave SW, Monday to Friday (Excluding Holidays) 9 a.m. – 4 p.m. and Tuesday and Wednesday from 4:00 p.m. – 7:00 p.m. Effective October 14, 2019, the Welcome Centre will be open Monday to Friday from 9:30 am – 4:30 pm. Our Peer Support service provides the opportunity for anyone – individual, family member or professional – looking for a connection with others, who is new to the mental health and/or addiction community, looking for information about a mental health diagnosis, or the chance to speak with someone with lived experience. Email at firstname.lastname@example.org.
- Access Mental Health 403-943-1500 Monday to Friday 8 a.m. – 5 p.m. Clinicians help people navigate the addiction and mental health system. They are familiar with both Alberta Health Services and community based programs and will explore options and direct/refer clients to the most appropriate resource to meet their needs. Access Mental Health is a non-urgent service. Anyone is invited to call for information and options for addiction and mental health services.
- 211 Alberta 211 A free, confidential, multilingual and available 24 hours a day, 365 days a year. Dialing 211 offers access to a network of community, social and government-based services. Calls are answered by professional information and referral specialists who are trained to assess caller needs and refer calls to the most appropriate resources.
- 811 Health Link Alberta 811 If you have a health concern, call Health Link by dialing 811 for quick and easy advice from a registered nurse 24/7 with help in more than 200 languages. They will ask questions, assess symptoms and determine the best care for you.
These services offer walk-in counselling and support services. No need for an appointment. Just show up.
- Woods Homes Eastside Family Centre 403-299-9696 Northgate Mall 255 – 495 36 Street NE Open Monday-Thursday 11 a.m. to 7 p.m., Friday 11 a.m. to 6 p.m., Saturday 11 a.m. to 4 p.m. Closed Sunday and all statutory holidays. Provides no-fee, walk-in counselling for youth and families for assistance with mental health concerns, life stressors, family stress, relationship issues and referrals to other community resources.
- South Calgary Health Centre 403-943-9300 31 Sunpark Plaza SE, Open 8 a.m. to 10 p.m. No fee, single session, walk-in counselling. This is an urgent care facility for non-life threatening health issues and mental health care.
- Distress Centre Calgary 403-266-4357 #300, 1010 – 8 Avenue S.W., Free walk-in counselling available Monday to Friday from 1:00 p.m. – 4:00 p.m. for individuals, couples and families.
- Canadian Mental Health Association 403-297-1402 #105, 1040 – 7 Avenue SW, Monday to Friday (Excluding Holidays) 9:00 a.m. – 4:00 p.m.; and Tuesday and Wednesday 4:00 p.m. – 7:00 p.m. Effective October 14, 2019, the Welcome Centre will be open Monday to Friday from 9:30 am – 4:30 pm. Our Peer Support service provides the opportunity for anyone – individual, family member or professional – looking for a connection with others, who is new to the mental health and/or addiction community, looking for information about a mental health diagnosis, or the chance to speak with someone with lived experience. Email at email@example.com.
- Calgary Counselling Centre 403-691-5991 Suite 1000, 105 – 12 Avenue SE, Calgary Counselling Centre is committed to providing compassionate, professional and affordable counselling services to Calgarians. Through counselling and group programs, the Centre helps individuals, couples, parents, families and youth resolve emotional and social programs. In-take can be done on the phone, online or through walk-in. Counselling fees are determined on a sliding fee scale. There is no waitlist. Upon completion of your intake form you will receive a call to set-up an appointment within 3 to 5 business days. Open Monday to Thursday 8:30 a.m. – 7:30 p.m., Friday 8:30 a.m. – 5:00 p.m., Saturday 9:00 a.m. – 4:00 p.m. The Call Centre is available for counselling registrations Monday to Friday 9 a.m. – 4 p.m. or online 24-hours a day.
- Distress Centre Calgary 403-266-4357 #300, 1010 – 8 Avenue S.W., Free, short-term, professional counselling for individuals, couples and families. There is no wait list. Intakes can be done 24/7 over the phone by calling our crisis line at 403-266-4357 or by doing an online intake: http://www.distresscentre.com/get-help/counselling/. We also have walk-in counselling available from 1:00 p.m. – 4:00 p.m. Monday to Friday.
CMHA is not a referral source for housing. To be referred for housing in Calgary, please contact one of the following agencies:
- The SORCe 403-428-3300 The SORCe is where people can access program and services that address their current situation. SORCe offers information, provides an initial assessment to determine a person’s need, offers counselling as required, gets people into various programs and services that respond to their unique circumstances, and transports people to agencies when appropriate. SORCe is located on the City Hall LRT platform (316 – 7th Avenue SE) and is open Monday through Friday from 8:30 a.m. to 4:30 p.m.
- Calgary Housing Company (CHC) 587-390-1200 (for all locations). CHC is a City of Calgary owned corporation providing safe and affordable housing solutions to citizens of Calgary. CHC operates and manages over 10,000 subsidized and affordable housing units and has a variety of housing options for low-income households including duplexes, townhouses and high-rise apartments. The City of Calgary works with its citizen, governmental, non-profit, and private sector partners to create affordable housing solutions. All locations open Monday to Friday (except statutory holidays) from 8 a.m. to 4 p.m.
- West District office Braithwaite Boyle Centre 1701 Centre Street NW, Calgary, Alberta T2E 8A4
- East District Office 3rd Floor, Marlborough Mall Professional Building 320, 433 Marlborough Way NE, Calgary, Alberta T2A 5H5
- South District Office Glenmore & Centre Shopping Centre #18, 6624 Centre Street SE, Calgary, Alberta T2H 0C6
- Addiction Helpline 1-866-332-2322 The Addiction Helpline operates 24 hours a day, 7 days a weeks and is available for all Albertans. The confidential services provides support for alcohol, tobacco, other drugs and gambling and information and referral to services.
- Alberta Health Services Indigenous Health Program 403-955-6600 The Indigenous Health Program partners with Indigenous peoples, communities and key stakeholders to provide accessible, culturally appropriate health services for First Nations, Métis and Inuit people in Alberta. For more information email firstname.lastname@example.org.
- The Ethno-Cultural Council of Calgary 403-263-9900 915 – 33 Street NE The ECC facilitates the collective voice of Calgary’s ethno-cultural communities towards full civic participation and integration through collaborative action.
- Calgary Immigrant Women’s Association 403-263-4414 #200, 138 – 4th Avenue SE CIWA is a culturally diverse settlement agency that recognizes, responds to, and focuses on the unique concerns and needs of immigrant and refugee women, girls and their families.